Refund Policy

Eligibility for Returns:

• Items can be returned for a cash refund or in-store credit.
• Returns must be made within 14 days of delivery.
• Returned items must be unwashed, unworn, unused, and in their original packaging with all included items.

Exchanges:

• If you wish to exchange an item for a different size, style, or color, you will be responsible for the shipping costs involved in the exchange.
• If your order has been dispatched or delivered and you wish to return items for a refund, the shipping costs will be your responsibility.

Defective Socks

We take great care in ensuring the quality of our socks, but occasionally, manufacturing defects can occur. If you experience any issues with your socks within 7 days of wearing them, we will gladly replace them.

Steps to Return a Defective Item:

1. Visit our Contact Us page.
2. Fill out the contact form.
3. In the message block, explain why you would like to exchange the item (defective/size/style/color).
4. Submit the form.

Our team will respond as soon as possible to resolve the issue.

Steps to Return an Item

1. Go to the Contact Us page:

   • Access our Contact Us page on the website.

2. Fill out the form:

   • Complete the required fields with your information.

3. Explain the reason for the return:

   • In the message block, specify the reason for the return, whether it’s for an exchange due to size, style, color, or a defect.

4. Submit the form:

   • Once submitted, our customer service team will contact you to address and resolve your return request promptly.

We aim to make your return experience as smooth as possible. If you have any questions or need further assistance, please don’t hesitate to reach out to our customer support team. Thank you for choosing Likausu!