At Likausu, we strive to ensure your shopping experience is as smooth and efficient as possible. Here’s all the information you need about our shipping policies and procedures.

Delivery Times:

• Standard Shipping: Our average delivery time is 1-3 working days, ensuring you receive your order promptly.
• Processing Time: Orders are processed within one business day of receipt and payment confirmation.

Shipping Costs:

• Free Shipping: Enjoy free shipping on all orders over R650.
• Standard Shipping: For orders below R650, a flat shipping rate will be applied at checkout.

Order Tracking: Once your order is dispatched, you will receive a confirmation email or SMS with a tracking link. This allows you to monitor your parcel’s journey in real-time until it arrives at your doorstep.

Shipping Partners: We partner with reliable courier services to ensure your order is delivered safely and on time. Depending on your location, delivery will be handled by a leading courier or postal service.

International Shipping: Currently, we only ship within South Africa. We are working on expanding our shipping capabilities to reach our international customers. Stay tuned for updates!

Delivery Issues: If you encounter any issues with your delivery, please contact our customer support team immediately. We are here to assist you and resolve any problems as quickly as possible.

Returns and Refunds: In the unlikely event that you receive damaged or incorrect items, please refer to our Return and Refunds Policy for instructions on how to return your items and receive a refund or exchange.

Shipping Address: Please ensure that your shipping address is correct and complete at the time of placing your order. We cannot be held responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Customer Support: For any shipping-related inquiries, feel free to reach out to our customer support team at [insert email address] or call us at [insert phone number]. Our team is available Monday to Friday, from 9 am to 5 pm, to assist you with any questions or concerns.

Thank you for choosing Likausu. We appreciate your business and look forward to providing you with high-quality, culturally inspired socks delivered right to your door.